RETURN / EXCHANGE POLICY
Kindly note all purchases made through MISSFIFY are final and there NO RETURN / REFUND EXCEPT for defect item.
- Return within 7 days from the date of purchased item(s)Example; If you received the product(s) on 1st Jan, please return the product(s) by shipping it to our warehouse before 8th Jan (exclude off-day and public holidays)
Condition
-Item returned in new and original product packaging, Missfify tag still attached, and/or unwashed.
-Missfify reserves the right to reject requests for return/exchange where, any defect caused by customers, not from us or exchange due to change of mind and/or dislike the design(s) or color(s).
-Exchange of design(s) and color(s) is strictly NOT allowed.
-Item exchangeable subject to stock availability.
Postage Fee
- The return postage fee will be borne by customer (unless the fault from our side)
West Malaysia RM10 / Sabah Sarawak RM20 / International (subject to current postage fee).
REMINDER
-Once you send back your item, we assume you agrees to our return or exchange policy.
-This policy is granted strictly for ONE time only.
-The policy applies to all purchases made through online, whatsapp, walk-in or through our dropship(s).
-Missfify will not take responsibilities for any purchase made through non-registered Dropship(s), other than our official social medias (Bymissfifyhq - Shopee / Tiktok / Instagram) and/or other than our official whatsapp.
-Missfify reserves the right for final decision.
-Missfify reserves the right to amend this policy at any time without prior notice.
Kindly contact us if you have received a defect item or an incorrect item at:
Email: msfifyhq@gmail.com
Customer Service: +60182710949